Privacy Policy
Effective Date: None
App Name: CLKMart.in – All in One Delivery App
Company Name: CLKMart.in
Website: https://clkmart.in
Contact Email: info@clkmart.in
1. Introduction
CLKMart.in (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our mobile application, website, and delivery services.
By using the CLKMart.in app, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Mobile number
- Email address
- Delivery address
- Profile photo (optional)
b) Order & Transaction Information
- Order details
- Payment information
- Purchase history
- Delivery preferences
c) Device & Technical Information
- Device type
- Operating system
- IP address
- App version
- Browser information
- Crash and performance data
d) Location Information
With your permission, we collect real-time location data to:
- Show nearby vendors
- Calculate delivery charges
- Track delivery orders
- Improve delivery accuracy
You can enable or disable location access through your device settings.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process orders and payments
- Assign delivery partners
- Provide customer support
- Send order updates and notifications
- Improve app functionality and user experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share information with:
Vendors/Merchants
To prepare and fulfill your order.
Delivery Partners
To pick up and deliver your order.
Payment Service Providers
To process secure online payments.
Legal Authorities
When required by law, court order, or government request.
5. Payment Security
Online payments are processed through secure third-party payment gateways. We do not store your complete debit/credit card details on our servers.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain transaction records
- Resolve disputes
- Meet legal and regulatory requirements
7. Your Rights
You may:
- Access your personal data
- Update or correct your information
- Request deletion of your account
- Withdraw consent for certain data processing
- Opt out of promotional communications
To exercise these rights, contact us at info@clkmart.in.
8. Children’s Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
9. Data Security
We implement reasonable security measures, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure server infrastructure
- Access controls
- Regular security monitoring
However, no method of transmission over the internet is completely secure.
10. Third-Party Links and Services
The app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
CLKMart.in – All in One Delivery App
Email: info@clkmart.in
Phone: 99028 95028
Address: Challakere
By using the CLKMart.in app, you acknowledge that you have read and understood this Privacy Policy.